Service_Wujiang Dinglong metal hardware products Co. Ltd.

Products

- Screws and bolts

Contact uscontact: Wujiang Dinglong metal products Co. Ltd.
Contact: Mr. Yan
Mobile: 0086-18013724001
E-mail:2166241313@qq.com
Address: 318 Pingwang Industrial Area， Wujiang， Suzhou, Jiangsu，China

Service

For the establishment of the product and service quality supervision mechanism, ensure the effective use of the products, with excellent products and quality service for the customer, the customer service is our duty, tracking the quality of service is our duty. The company makes the following commitment to the customer:

I. The enterprise quality management system requires strict implementation of the national standards relating to the product (or to meet the special requirements of the user). Product warranty period is one year, in the warranty period, the implementation of the product "three packs", outside the warranty period products continue to provide technical services.
Two, product manufacturing standards and quality assurance: the company's products in strict accordance with national standards for production, customers have special requirements, according to customer requirements.
1., pre-sales: customer calls, letters, visits, warm reception, thoughtful service, technical questions raised by customers seriously answer to help solve
2. sales: during production and ensure in strict accordance with the contract requirements, quality and quantity, on time delivery.
3., after-sale: in order to cooperate with customers to further improve product installation, commissioning, technical training and other service work, the company hereby solemn commitment to customers:
The performance of the products provided conforms to the national standards and the relevant standards of the best products.
After the arrival of the product, the customer acceptance process, if there is inconsistent with the requirements of the contract, the company received customer notification within 8 hours after the reply to deal with.
The company's products provide a free warranty for twelve months. Installation, commissioning and training are provided free of charge. The company has after-sales service purposes: "Limited customers, unlimited service."!" For each user to electricity, to seek advice, suggestions and after using the product quality. If received customer complaints, must reply within 24 hours, and to ensure customer satisfaction.
In the correct installation and use of conditions, equipment put into operation after the emergence of quality problems, such as the quality of our products, the company will be responsible for the end, and free replacement and repair